Billing

My credit card expired, how can I update it?
If your credit card is about to expire, please update your billing information BEFORE your next payment is due.  1) Click here to access the customer po...
Fri, Dec 13, 2024 at 2:15 PM
How do I pause or cancel my membership?
We’d love to continue supporting you on your journey to speaking fluent Spanish! We know life can get busy, so if you need a break, we’ve got you covere...
Tue, Dec 10, 2024 at 5:55 PM
What is the refund policy for Language Coaching?
There are no refunds on Language Coaching because once we spend our time with you, we can’t get it back.  After your initial sign up, our team is busy work...
Tue, Jan 18, 2022 at 7:17 AM
How do I request a refund for a course I purchased?
If you'd like a refund for a course you purchased, you must submit a refund request form before the refund policy expires.  (For example, if you pur...
Fri, Dec 13, 2024 at 12:43 PM